Senior Salesforce Administrator Lead

PEARCE maintains North America’s critical energy infrastructure; we are the nation’s leading independent service provider for network services and renewable energy. Our Network Field Operations (NFO) business focuses on maintaining critical assets including Wireless and Wireline infrastructure, modular units, data centers, EV charging, solar, and Wind sites across North America. 

In 2024, the Pearce NFO team dispatched over 500,000 work orders, at more than 79,000 individual locations. Making Pearce the largest maintenance and repair provider for wireless/critical infrastructure in the U.S. Pearce supports over 54,000 sites for HVAC and Generator maintenance and repair. We support over 25,000 sites for Line, Antenna, DAS, & Small Cell maintenance and repair. These dispatches were all related to critical infrastructure (i.e., CEC, Hut, CEV, wireless shelters, central offices, data centers, MTSO, and POP sites, etc.). 

Pearce has extraordinary experience supporting the complexities of scopes while solving logistical challenges of reaching this infrastructure which can be located in remote or places that are extremely difficult to get to. This combined experience and expertise brings our customers unparalleled service, asset performance, and strong partnership in the long-term care and operation of their energy asset portfolios. The company has a team of nationwide, highly trained technicians to provide in-the-field services and has a distinguished reputation for safety and performance. Learn more at https://www.pearce-services.com/ 

Your Impact 

As the Senior Salesforce Administrator Lead, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions.

Core Responsibilities: 

1. Salesforce Administration: Configure and maintain Salesforce to meet business needs across sales, service, and operations. Manage security, permissions, data governance, custom objects, workflows, reports, and integrations. Stay current on Salesforce features and best practices to ensure platform scalability and strategic alignment.
2. Process & Documentation: Oversee intake and prioritization of change requests. Collaborate with stakeholders to gather requirements and ensure clear, complete documentation for smooth handoffs. Maintain up-to-date system documentation and user training materials.
3. Change Management: Lead Salesforce change control processes, including testing, deployment, and communication. Track updates in Azure DevOps and ensure seamless transitions from sandbox to production environments.

Skills and Qualifications 

1. 5+ years of hands-on Salesforce Administration experience, with a strong track record of configuring, customizing, and optimizing the platform to support dynamic business needs.
2. Proven ability to manage complex projects in an English-speaking, cross-functional environment—balancing multiple priorities with independence and confidence.
3. Expertise in Salesforce Flows and Lightning Components, with the ability to design and implement scalable solutions.
4. Strong analytical thinking and problem-solving skills, with a proactive approach to identifying opportunities for improvement.
5. Experience with Salesforce integrations and connecting Salesforce to enterprise systems (a plus).
6. Familiarity with Azure DevOps or similar tools for version control and deployment management (preferred).
7. Solid grasp of change management best practices, with experience managing the full lifecycle of platform updates and enhancements.

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement and life Insurance. We provide company, phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment.

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.