Senior Salesforce Administrator

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

We are looking for an experienced, motivated, tenacious and resourceful senior-level Salesforce Administrator to add to our growing team.

This role can be filled in our San Francisco headquarters or remotely in the US. 

About You:

1. You have an understanding of Salesforce administration and best practices, coupled with development experience/working towards becoming a developer.
2. You have knowledge and proficiency on new features and future enhancements to the Salesforce platform.
3. You are adept at designing solutions to support short and long term goals and requirements of the account management, marketing, product, and sales teams utilizing commercial, open source and custom-developed software.
4. You are familiar with serving in a support role and can concisely and effectively communicate issues, blockers, and other technical items to team members and those you support.
5. You have a desire to learn quickly and a positive attitude towards learning and troubleshooting.
6. You are self-motivated and able to manage yourself and your time effectively.

How You’ll Make an Impact:

1. Actively participate in the proper configuration and utilization of the organization's CRM platform. 
2. Be a subject matter expert ready to craft and develop solutions to ever-changing business needs 
3. Create and maintain excellent documentation of processes and solutions.
4. Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements

What a Successful Candidate will need:

1. 5+ years of experience as a Salesforce administrator
2. Associates or Bachelor’s degree in business, mathematics, computer science or related field preferred (5+ years of experience will be accepted in lieu of a degree)
3. Hands-on application configuration experience with Salesforce, including:
4. Agentforce and Einstein Generative AI
5. Flow/Workflows/Process Builder/Approval Processes
6. Objects/Fields/Validation Rules
7. Data Loader
8. Lightning Components
9. Apex Triggers and Classes
10. Security
11. Lightning Optimization
12. Integration (REST API)
13. Working knowledge of Microsoft Office and Google Apps
14. Be HIGHLY professional, friendly, patient, and positive!

Additional helpful skills: 

1. Experience with integration tools (Boomi, Mulesoft, etc)
2. Experience with analytics tools (Tableau, Einstein, etc)
3. Experience with financial tools (Netsuite, Workday, etc)
4. Salesforce Certifications (Administrator, Consultant and Developer) are desired

Compensation 

The US total compensation range for this full-time position is inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks 

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include: 

1. Medical, dental, vision offerings for you and your family
2. 401k with matching program
3. Employee stock purchase plan
4. Family planning support, Childcare FSA, and parental leave
5. Life, AD&D, and Disability
6. Generous time off, holidays and paid company trips
7. Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.