Salesforce Administrator

About NinjaOne

NinjaOne is a leading IT platform that streamlines and automates the work of IT teams around the world. As we continue to scale rapidly, the complexity of our systems grows - and so does our need for smart, collaborative individuals who can help us evolve. Joining our Sales Systems & Operations team means more than just administering Salesforce - you’ll be a key player in enabling our go-to-market teams and shaping the backbone of our revenue operations.

The Role

We’re seeking a talented Salesforce Administrator who’s ready to roll up their sleeves and take ownership of impactful projects. This role offers the opportunity to build scalable systems, improve operational efficiency, and support teams that drive NinjaOne’s growth. You’ll work closely with Sales, Marketing, RevOps, and other stakeholders to turn ideas into well-executed, lasting solutions. This is a fast-paced environment where you’ll be trusted to take the lead, ask thoughtful questions, and bring clarity to complex challenges. Your work will have a direct and visible impact on how we grow.

What You’ll Do

· Help administer and enhance our Salesforce environment to align with evolving business goals

· Design and implement robust Flow automations to improve the efficiency of sales and marketing processes

· Lead Salesforce-related projects from discovery and requirements gathering to testing, deployment, and post-launch support

· Ensure all Salesforce users receive worldclass support, while maintaining a clean and well-managed ticket queue to keep issues resolved and operations running smoothly.

· Support and maintain third-party integrations including, but not limited to Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ in collaboration with other teams

· Work cross-functionally with stakeholders to develop scalable, reliable system solutions

· Translate business needs into technical specifications and communicate solutions clearly across the organization

· Promote best practices in data quality, system adoption, and user experience

· Collaborate with developers on APEX enhancements when needed

What You Bring

· 3-4 years of hands-on Salesforce Administration experience, particularly within Sales Cloud

· Advanced expertise in building and managing Salesforce Flow automations

· Experience supporting tools within the Salesforce ecosystem such as Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ

· Demonstrated ability to lead projects independently and deliver end-to-end solutions

· Comfort working in a dynamic, fast-moving environment

· Strong interpersonal skills with the ability to engage both technical and non-technical stakeholders

· Excellent problem-solving and organizational abilities

· Bonus: Familiarity with APEX or project management methodologies (e.g., Agile, Scrum)

· Salesforce Administrator Certification strongly preferred

About Us

NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 20,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best-rated software in its category on G2 and Gartner Digital Markets for the past three years.

What You’ll Love

1. We are a collaborative, kind, and curious community
2. We honor your flexibility needs with full-time work that is hybrid remote
3. We have you covered with our comprehensive benefits package, including medical, dental, and vision insurance
4. We help you prepare for your financial future with our 401(k) plan
5. We prioritize your work-life balance with our unlimited PTO
6. We reward your work with opportunities for growth and advancement

Additional Information

This position is NOT eligible for Visa sponsorship.

Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.