Senior Salesforce Marketing Cloud Developer

Senior Salesforce Marketing Cloud Developer

JOB SUMMARY

The Wounded Warrior Project (WWP) Senior Salesforce Marketing Cloud Developer delivers scalable, high-quality solutions within the Marketing Cloud platform, including automation, integrations, and data-driven reporting. This role partners with the marketing team and solution architects to optimize processes, execute a strategic platform roadmap, and continuously enhance platform capabilities.

DUTIES & RESPONSIBILITIES

1. Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform.
2. Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products.
3. Translate business and marketing requirements into well-designed technical solutions.
4. Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions.
5. Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation.
6. Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript.
7. Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model.
8. Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences.
9. Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability.
10. Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights.
11. Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies.
12. Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements.
13. Partner with peers to exchange best practices and contribute to continuous improvement of team processes.
14. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
15. Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

1. Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio.
2. Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language.
3. Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript.
4. Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud’s contact data model.
5. Working knowledge of system integrations using REST and SOAP web services.
6. Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder.
7. Proven ability to translate business requirements into scalable technical solutions.
8. Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues.
9. Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills.
10. Adaptable, independent, and able to thrive in a fast-paced, changing environment.
11. Unequivocal commitment to the highest standards of personal and business ethics and conduct.
12. Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

1. Five years of experience as a Salesforce Marketing Cloud administrator or developer.
2. Five years of experience using Journey Builder, Content Builder, and Mobile Studio.
3. Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud.
4. Two years of experience developing solutions with AMPscript and Content Builder.
5. Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence).

Preferences

1. One year of experience collaborating on Salesforce CRM development and customizations (e.g., Apex, Visualforce) to support cross-cloud integrations.

EDUCATION

Requirements

1. Bachelor’s degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

CERTIFICATIONS & LICENSURE

Requirements

1. Salesforce Certified Data Cloud Consultant Certification.
2. Salesforce Certified Marketing Cloud Engagement Administrator Certification OR Salesforce Certified Marketing Cloud Engagement Developer Certification.

Preferences

1. Salesforce Certified Marketing Cloud Email Specialist Certification.

WORK ENVIRONMENT/PHYSICAL DEMANDS

1. General office environment; temperature controlled.
2. Up to 5% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Colorado Applicants: The estimated hiring range for this position is between $90,316 - $112,896 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Houston, TX and Minnesota Applicants: The estimated hiring range for this position is between $94,617 - $118,272 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA, and Washington State Applicants: The estimated hiring range for this position is between $98,918 - $123,648 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington, D.C. Applicants: The estimated hiring range for this position is between $103,219 - $129,024 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York Applicants: The estimated hiring range for this position is between $107,520 - $134,400 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:

Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."