Salesforce Developer

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $114,930.00-$132,170.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services, and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies. The Business Solutions unit provides project management services, gathers systems requirements, performs system testing to build systems that meet our customers' needs and supports their operations. In addition, it provides IT Project Management and Application Development services to define and deliver IT solutions that meet the specific needs of all ACS divisions. This unit collaborates with staff across the agency to provide solutions, support and guidance to all ACS divisions. The unit comprises of Project Management Office, Business Analysis, Application Development and Quality Assurance Testing.

The Salesforce Developer will be responsible for the full lifecycle development, customization, and maintenance of the organization's new Salesforce-based Prevention System. This role demands a high degree of independent judgment and technical expertise.

Key responsibilities will include but not limited to:

- Design, develop and deploy custom Salesforce solutions including Apex classes, Visualforce pages, Lightning Web Components, and integrations, tailored to the Prevention project's requirements

- Create and maintain comprehensive technical documentation including design documents, API specifications, and testing protocols, with a focus on Salesforce configurations and customizations for the Prevention system

- Perform rigorous unit and integration testing to ensure code quality, system stability, and data integrity within the Salesforce environment

- Collaborate with Prevention program stakeholders to gather requirements, provide technical guidance, and ensure solutions align with Prevention program objectives and the Salesforce system

- Lead architectural improvements and contribute to the evolution of the Salesforce platform within the Prevention project

- Proactively research and implement new Salesforce features and best practices to maintain a competitive edge and ensure the Prevention system remains up to date

- Provide technical support and troubleshooting for existing Salesforce configurations and customizations within the Prevention project, addressing bugs, enhancements, and required business changes

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#714317

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

*CERTIFIED APPLICATIONSDEVELOP - 13693

Qualifications

Professional/vendor certification(s) in computer applications programming that is required for the position to be filled. In addition, all candidates must have the following:

1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in computer applications development planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or

2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" above; or

3. A masters degree in computer science or a related field from an accredited college may substitute for one year of experience. However, all candidates must have at least one year of satisfactory full-time (not classroom based) information technology experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.