Salesforce Administrator

At Relatient we’re on a mission to make access to healthcare simpler.

We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.

We are currently looking for a Salesforce Administrator to join our team in Atlanta. This role is intended to be a hybrid position based out of our office located in Piedmont Center. However, for the right candidate, this position may be considered for a fully remote role.

Essential Functions:

1. Own Salesforce and its specifics business processes and workflows
2. User management of SFDC, and also contract management of SFDC
3. Team and individual training around SFDC Systems and processes, both new and existing 
4. Documentation around SFDC systems and processes
5. Reporting, visibility & accuracy of information within SFDC
6. Management of outside resources utilized to augment or assist SFDC processes and workflows
7. Monthly & Ad Hoc reporting responsibilities, including dashboards and reporting for each department reliant on SFDC data. 

Education & Experience Requirements:

1. Bachelor’s Degree in business or related field or additional experience in lieu of degree is required. 
2. 3 years progressive experience in the corporate realm required.   
3. Prior experience managing a Salesforce instance at an organization with > 100 users and multiple business functions also required. 

Compensation:

For positions filled in the United States, the typical salary range for this type of position is between $75,000-$110,000. Ranges are based on various factors including the labor market, job type, job level, internal equity, and budget. Exact offers will be determined by factors such as candidate's skills, qualifications, experience, and geographic location.

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