Salesforce Administrator

AVEVA is creating software trusted by over 90% of leading industrial companies.

Salary Range:

$105,900.00 - $176,500.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

Position: Salesforce Administrator

Location: Philadelphia, PA (Hybrid)

Worker Type: Full-Time

Overview

We are seeking an experienced and proficient Salesforce Administrator to join our team. As a Salesforce Administrator, you will be responsible for the overall administration, configuration, and optimization of our Salesforce platform. The ideal candidate will have a deep understanding of Salesforce functionality, along with extensive experience in managing complex Salesforce environments and leading Salesforce initiatives.

Responsibilities:

1. Serve as the primary point of contact for all Salesforce-related inquiries, issues, and requests.
2. Administer and configure Salesforce to support business processes across various departments, including Sales, Marketing, Customer Service, and Operations.
3. Customize and maintain Salesforce objects, fields, layouts, workflows, process builder, and validation rules to meet business requirements.
4. Implement and manage Salesforce automation, including workflows, process builder, and approval processes.
5. Perform data management tasks, including data imports, deduplication, and ongoing data maintenance.
6. Collaborate with stakeholders to gather requirements and translate them into actionable Salesforce solutions.
7. Manage user roles, profiles, permission sets, and sharing settings to ensure data security and compliance.
8. Monitor system performance and troubleshoot issues, escalating to Salesforce support as needed.
9. Stay updated on Salesforce releases, new features, and best practices, and implement relevant enhancements to optimize our Salesforce instance.

Basic Requirements:

1. Bachelor’s degree in computer science, Information Technology, or a related field.
2. Minimum of 3 years of experience as a Salesforce Administrator.
3. Salesforce Administrator certification is required

Preferred Requirements:

1. Additional certifications such as Advanced Administrator, CPQ Specialist or Platform App Builder are preferred.
2. Deep understanding of Salesforce functionality, including Sales Cloud, Service Cloud, and Lightning Experience.
3. Proven experience in administering and configuring complex Salesforce environments with multiple integrations.
4. Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues independently.
5. Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
6. Familiarity with Agile/Scrum methodologies is a plus.
7. Experience with Salesforce CPQ and other Salesforce products is a plus.
8. Experience of Copado and other DevOps tools is a plus.

USA Benefits include:

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.