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Salesforce Flex Credits calculator for agent calls

Count the Headless Platform Interactions your agents will make each month, then add the rate when Salesforce publishes it.

Open the calculatorRead the guide

The first five boxes hold example numbers. Replace them with your own.

Each agent or MCP client with its own login.

Count MCP tool calls and direct API calls the same way.

Use 30 if your agents run on weekends.

%

Salesforce does not meter sandboxes, scratch orgs or Developer Edition orgs.

%

Salesforce names successful calls only. Check STATUS_CODE in your log files.

The Flex Credits Rate Card still says TBA here. Type a rate to see a cost.

Salesforce lists $500 per 100,000 credits on its Agentforce pricing page (checked 4 Nov 2026). Your order form can differ.

Agent calls a month
22,000
HPIs a month
15,400

Successful production calls only.

Flex Credits a month
Enter a rate to estimate
Cost a month
Enter a rate to estimate

Every 1 Flex Credit that Salesforce sets per HPI adds 15,400 credits and $77.00 a month to this estimate.

Agentic usage is not metered today. Salesforce says it will give 30 days’ notice when it adds a number to the rate card and metering begins.

The arithmetic

How does the calculator get its numbers?

Agent calls a month is agents times calls per day times working days. HPIs a month is that figure, minus the share on sandboxes and developer orgs, minus the share that fail. Flex Credits a month is HPIs times the rate you enter. Cost is credits times the price per credit.

Salesforce Help says every successful call a registered agent makes is one HPI, and that once an agent is registered and the rate card holds a number, only active production orgs consume credits. The rate card still reads TBA for this usage. It does not say how it counts an MCP tool that fires several API requests behind one call. The calculator counts calls the way you enter them, so count the same way each time and ask your account executive how Salesforce counts it.

To see your real call volume first, follow the guide to counting agent API calls. For the per-action side of Flex Credits, see Agentforce pricing explained.

Questions people ask about HPIs

How many Flex Credits does one HPI cost?

Salesforce has not said. The Flex Credits Rate Card lists Headless Platform Interaction under Customer 360 Platform with the multiplier marked TBA. Salesforce says it will give 30 days' notice when a number is added and metering begins.

Is my normal API integration charged as an HPI?

Salesforce says the pricing and security options for traditional integrations stay as they are today. The new usage type covers calls from registered agents. If a tool sits between the two, such as middleware that now has an LLM in it, the article does not say which side it falls on. Ask your account executive.

What is the price of one Flex Credit?

Salesforce's Agentforce pricing page lists Flex Credits at $500 per 100,000, which is $0.005 each. The calculator starts with that price. Change it if your order form says something else.

Where do I find how many agent calls I make today?

Pull the API Total Usage event log files in Event Monitoring and group them by user and connected app. The guide to counting agent API calls has the steps and the query.

Sources: Salesforce Help, Understand AIforce Impact (article 005360285, published 17 Sep 2026); Salesforce Flex Credits Rate Card (updated 31 Aug 2026); Salesforce Agentforce pricing page. All checked 4 Nov 2026.

By the Clientell AI team · How we write · Updated 4 Nov 2026

Last reviewed November 2026

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