How does Process Builder work in Salesforce?
Process Builder allowed admins to define if/then logic that executed when records were created or edited. A single process could contain multiple criteria nodes, each with immediate or scheduled actions such as field updates, email alerts, Apex invocations, and posting to Chatter. Process Builder was more capable than Workflow Rules but less flexible than Flow, occupying a middle tier in Salesforce's automation hierarchy.
Salesforce officially deprecated Process Builder in Winter '23 and stopped allowing new processes in Spring '25. Existing processes continue to run but receive no new features or bug fixes, and Salesforce strongly recommends migrating to Flow. The Migrate to Flow tool in Setup converts simple processes automatically, but multi-criteria processes with scheduled actions often require manual reconstruction. Clientell AI can scan your org for active processes, assess migration complexity, and generate equivalent record-triggered flows with the correct entry conditions and scheduled paths.