How does Managed Package work in Salesforce?
Managed packages are the primary distribution mechanism for ISV (Independent Software Vendor) applications on the Salesforce platform. Unlike unmanaged packages, managed packages have key properties: intellectual property protection (Apex code is obfuscated), upgradeability (the publisher can push new versions to subscribers), namespace isolation (all components are prefixed with the publisher's namespace to avoid naming conflicts), and license management through the License Management App (LMA).
Developing a managed package requires a Developer Edition org designated as the packaging org, where the namespace is registered. The package goes through a beta cycle, security review by Salesforce, and then lists on AppExchange. Subscribers install the package via a URL or directly from AppExchange, and subsequent upgrades preserve customizations made in the subscriber's org. Clientell distributes its AI agent as a managed package, ensuring smooth upgrades and namespace isolation from your existing customizations.