Salesforce Application Engineer

About Us:

By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable, and sustainable energy solutions for today—and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity and 48,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future. Welcome to a World of Innovation and Inspiration! Welcome to INNIO!

Work Structure:

1. The Salesforce Application Engineer will be based at our Houston, TX office in a hybrid capacity, with a combination of onsite & remote workdays.
2. Occasional travel to data centers or branch offices as needed in the US, Canada and/or Mexico.

Position Overview: 

We are looking for a Salesforce Application Engineer to drive the design, configuration, and support of our Salesforce platform. This role combines solution architecture with hands-on system configuration and user support. The ideal candidate is both strategic and technical, able to translate business requirements into scalable Salesforce solutions while ensuring the platform is running smoothly for all users.

Position Responsibilities:

1. Analyze business processes and requirements to design scalable Salesforce solutions.
2. Collaborate with stakeholders to define best practices, governance, and roadmap alignment.
3. Drive projects implementation in alignment with business goals.
4. Advise and closely collaborate with external consultants and developers.
5. Configure Salesforce objects, fields, workflows, validation rules, page layouts, record types and other relevant setups.
6. Build and maintain custom reports, dashboards, and Lightning pages.
7. Coordinate the resolution of Salesforce-related support issues.
8. Monitor system performance and data integrity and conduct regular audits.
9. Maintain technical documentation, process diagrams, and configuration guides.

Minimum Requirements:

1. Bachelor's or Master’s degree in Computer Science, Information Systems or equivalent.
2. 5+ years of functional Salesforce consulting experience.
3. Experience in software architecture and technical design in CRM systems.
4. Exposure to Apex, SOQL, and integration concepts (REST, SOAP).
5. Salesforce certifications are highly appreciated.
6. Strong analytical and problem-solving skills.
7. Excellent communication, stakeholder management, and documentation skills.