Moveworks
Enterprise AI Assistant for IT, HR, Finance. Conversational search and action across business apps.
Moveworks is the enterprise AI Assistant platform for the entire workforce. Search and action across 1,000+ AI agents. Used by 350+ orgs including 10% of the Fortune 500. FedRAMP authorized. ServiceNow acquired Moveworks for $2.85B in 2025; the platform now extends ServiceNow workflows.
Custom enterprise pricing (typical deals are 6-figure+ annually) · api
Pricing
Custom enterprise pricing (typical deals are 6-figure+ annually)
Integration
api
Audiences
02 roles
Categories
02 areas
Best for
Large enterprises (1,000+ employees) that need a single AI assistant for IT/HR/Finance employee support across the whole stack.
Honest review
Where it shines, where it breaks.
Strengths
05- 01
Cross-application reasoning engine handles multi-step employee support workflows
- 02
1,000+ AI agents in marketplace covering IT, HR, Finance, and beyond
- 03
Strong enterprise security: ISO 27001, SOC 2, HIPAA, GDPR, FedRAMP authorized
- 04
Customer base includes 10% of Fortune 500
- 05
ServiceNow acquisition adds tighter ITSM workflow integration
Limitations
04- 01
Enterprise-only positioning; not viable for SMB or mid-market
- 02
Custom enterprise pricing with significant annual commitment
- 03
Salesforce-aware but not Salesforce-native; less depth on Salesforce-internal admin work than Clientell
- 04
8-week typical time-to-value (faster than peers but still material)
Workflow examples
What it actually does in production.
- 01Workflow
Cross-app employee support
Employee asks 'What's the WiFi password for the new office?' or 'I need to request PTO.' Moveworks searches the right app and either answers or executes the action.
- 02Workflow
IT ticket deflection
Tier-1 IT requests (password resets, software access, equipment provisioning) handled conversationally without ticket creation.
Automation recipes
Paste-ready prompts you can run today.
- 01Prompt
Deploy AI agents for the top-5 IT request types: password reset, software request, equipment, VPN, account access.
- 02Prompt
Configure HR agent for benefits questions and PTO requests with calendar integration.
Where Clientell sits · execution layer
Moveworks
execution layer
Large enterprises (1,000+ employees) that need a single AI assistant for IT/HR/Finance employee support across the whole stack.
Pricing
Custom enterprise pricing (typical deals are 6-figure+ annually)
Clientell
Salesforce-native admin
The AI agent that ships Flows, validation rules, data ops, and user management from plain English. Connects every layer of your Salesforce stack.
From
How they coexist
Moveworks is the enterprise help-desk AI for IT, HR, Finance. Clientell is the Salesforce-native layer that handles the org-internal admin work Moveworks doesn't touch (Flows, validation rules, data ops, user management). Large enterprises run both.
No credit card · Cancel anytime
Alternatives
Tools in the same category.
- 01C
Clientell
by Clientell
AI agent for Salesforce. Type the change, ship it to your org.
- 02A
Agentforce
by Salesforce
Salesforce's autonomous-agent platform. Strong in narrow use cases, complex everywhere else.
- 03S
Sweep
by Sweep.io
Visual no-code Salesforce config workspace. Strong on routing, documentation, automation.
- 04Ci
Cirra AI
by Cirra
AI Salesforce admin assistant focused on Setup, Flow, and validation-rule operations.
Skip the evaluation. Try the orchestration layer.
Clientell is the AI agent that connects the rest of this stack. Build flows, clean data, manage users from $99/month. SOC 2, HIPAA, GDPR compliant.
Unlimited messages · No credit card required