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Fireflies.ai

AI meeting notetaker. Records, transcribes, summarizes calls across Zoom, Meet, Teams, and 10+ platforms.

Fireflies is an AI meeting assistant used by 1M+ companies. Auto-joins meetings via calendar, transcribes in 100+ languages, generates AI summaries, and integrates with CRM. Free tier available; Pro $10/seat/month, Business $19, Enterprise $39 (HIPAA compliance, SSO, SCIM).

Free tier (limited summaries); Pro $10/seat/month · api

Pricing

Free tier (limited summaries); Pro $10/seat/month

Integration

api

Audiences

03 roles

Categories

02 areas

Best for

Teams that want meeting AI without the Gong implementation cost. Strong free tier for evaluation.

Honest review

Where it shines, where it breaks.

Strengths

05
  1. 01

    Generous free tier with unlimited transcription (limited summaries)

  2. 02

    Transparent published pricing across 4 tiers

  3. 03

    100+ language transcription support

  4. 04

    Integrates with Zoom, Google Meet, Teams, Webex, plus CRM (Salesforce, HubSpot, Pipedrive)

  5. 05

    AskFred AI assistant for querying past meetings

Limitations

03
  1. 01

    Less Salesforce-native depth than Gong or Attention; more general-purpose meeting AI

  2. 02

    Conversation intelligence layer thinner than dedicated revenue-intelligence platforms

  3. 03

    Best for teams that want meeting notes; less fit if you need deal-risk scoring or forecasting

Workflow examples

What it actually does in production.

  1. 01Workflow

    Auto-transcribe + summarize every sales call

    Fireflies auto-joins calendared meetings, records, transcribes, generates AI summary, and pushes notes to Salesforce Opportunity record.

  2. 02Workflow

    AskFred for retrieving past meeting context

    Ask 'What did the customer say about pricing in our last call?' AskFred searches the meeting corpus and returns the timestamped quote.

Automation recipes

Paste-ready prompts you can run today.

  1. 01Prompt
    Configure auto-record for all calendar events containing 'discovery' or 'demo' in the title.
  2. 02Prompt
    Set up Salesforce push: every meeting summary lands as an Activity on the related Account.

Where Clientell sits · intelligence layer

Ff

Fireflies.ai

intelligence layer

Teams that want meeting AI without the Gong implementation cost. Strong free tier for evaluation.

Pricing

Free tier (limited summaries); Pro $10/seat/month

C

Clientell

Salesforce-native admin

The AI agent that ships Flows, validation rules, data ops, and user management from plain English. Connects every layer of your Salesforce stack.

From

$99/ month · 14-day trial
Plain EnglishNo Data CloudSOC 2 / HIPAA / GDPR

How they coexist

Fireflies captures the meeting. Clientell handles what comes next: validation rules that enforce the meeting outcomes are logged, follow-up Flows that trigger from meeting types, reports that surface meeting-to-pipeline conversion.

No credit card · Cancel anytime

Go deeper

Related guides and playbooks.

  1. 01

    Best Salesforce AI assistants

Getting Started

Skip the evaluation. Try the orchestration layer.

Clientell is the AI agent that connects the rest of this stack. Build flows, clean data, manage users from $99/month. SOC 2, HIPAA, GDPR compliant.

Unlimited messages  ·  No credit card required

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HIPAA
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