Salesforce Technical Architect (Remote US)

Who we are:

Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth.

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Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply. We'd love to have a chat to see what skills/experiences you are able to bring to this team.

Mediafly is looking for an experienced Technical Architect with deep Salesforce expertise to help drive the next phase of innovation across our platform. In this pivotal role, you’ll design secure, scalable, and impactful solutions that align with client needs while supporting Mediafly's long-term product vision.

You are a strategic thinker and hands-on problem solver, equally comfortable crafting high-level architecture and diving into development. With a strong command of Salesforce best practices and API-based integrations, you thrive in complex environments and are passionate about building systems that scale reliably.

This is a high-impact leadership position that plays a key role in advancing product growth, ensuring cross-functional alignment, and upholding technical excellence across the organization.

Responsibilities of a Salesforce Technical Architect:

• Lead technical design sessions, define and document Salesforce-based solutions, and create architectural blueprints that align with product goals and bridge gaps between current and target states.

• Provide oversight and governance for engineering projects, offering technical guidance and mentorship to development teams to ensure adherence to architectural standards and best practices.

• Design and develop custom solutions using Salesforce technologies such as Apex, Visualforce, Lightning Components, and Lightning Web Components.

• Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications.

• Provide technical guidance and mentorship to development teams, ensuring adherence to Salesforce best practices and coding standards.

• Help define coding standards and lead code reviews to ensure quality, performance, and use of proper design patterns for scalable and maintainable Salesforce solutions

• Stay current with Salesforce releases, features, and industry trends, and evaluate their potential impact on our solutions.

• Lead technical discussions and present solution designs to both technical and non-technical stakeholders.

• Drive continuous improvement initiatives to enhance our development processes and methodologies.

We would love to work with you if you have:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

• 9+ years of CRM experience, with at least 6 years on the Salesforce platform.

• Salesforce certifications: Application Architect & System Architect required. CTA - Highly preferred.

• Deep expertise across the Salesforce suite: Sales, Service, Marketing, and Experience (Community) Clouds.

• Proven ability to design performant, scalable Salesforce solutions for large data volumes.

• Strong understanding of data architecture, sharing models, visibility rules, and platform limits.

• Proficiency in Salesforce development (Apex, Visualforce, Lightning Components, LWC).

• Experience with Salesforce integration patterns and tools (REST/SOAP APIs, middleware like MuleSoft or Dell Boomi).

• Working knowledge of cloud storage and eventing platforms (Azure Event Hub, AWS S3).

• Familiarity with release and environment management, version control, and CI/CD workflows.

• Experience with Agile methodologies and tools (e.g., JIRA, Scrum).

• Preferred: Experience with containerized and microservices-based architectures (e.g., Docker, Kubernetes, Kafka, MQTT).

Salesforce Platform Expertise

• Expert-level knowledge of the Salesforce product suite: Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Data Cloud

• Deep experience with Salesforce development technologies: Apex, Visualforce, Lightning Components, and LWC

• Strong understanding of: Data sharing, record visibility, and platform architecture

• Integration patterns: REST/SOAP APIs, Platform Events, Named Credentials

AI & Data Architecture

• Proven experience designing and deploying AI/ML solutions integrated with Salesforce (3+ years).

• Strong knowledge of AI architecture, including pipeline design, model lifecycle (versioning, retraining, explainability), and operational monitoring.

• Hands-on experience with:

• Einstein GPT, Einstein Discovery, CRM Analytics, and Salesforce Data Cloud

• Generative AI, NLP, and predictive modeling use cases

• Proficient in AI/ML frameworks and programming languages (e.g., Python, TensorFlow, PyTorch).

• Understanding of data management, big data platforms, and data privacy/compliance (e.g., GDPR, HIPAA).

Infrastructure & DevOps

• Familiarity with cloud platforms (Azure, AWS) and storage solutions (e.g., Event Hub, S3, Blob Storage).

• Knowledge of environment and release management: Version control, deployment pipelines, and CI/CD best practices

• Preferred: Experience with containerized environments (Kubernetes, ECS, Docker)

• Preferred: Exposure to microservice messaging platforms (Kafka, MQTT)

Agile & Delivery

• Comfortable working in agile environments using tools like JIRA, Confluence, and Git-based workflows.

• Strong collaboration and communication skills for working across cross-functional teams and translating technical solutions into business value.

Location and Work Setup

This is a 100% remote position with a collaborative team that values flexibility and trust. We use modern communication and collaboration tools to stay connected and productive across time zones.

Why Mediafly?

• Remote based in US

• Flexible working hours

• Generous Paid Time Off

• Competitive Salary

• Medical, Dental and Vision Benefits

• Retirement Company Match

• Transparent Career Paths

• Generous Paid Parental Leave

• Remote Stipend

Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.

Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.

Mediafly's HQ is based in Chicago, IL.