Technical Product Manager

About EVgo:  

EVgo (Nasdaq: EVGO) is a leading provider of electric vehicle (EV) charging solutions, operating one of the largest public fast charging networks in the United States. Our mission is to expedite the mass adoption of electric vehicles by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone. EVgo partners with automakers, fleet operators, retail hosts, and policy makers to offer innovative services such as EVgo Optima™, EVgo Inside™, EVgo Rewards™, and Autocharge+. Committed to sustainability, EVgo uses 100% renewable energy and fosters an inclusive community with diverse practices. Our commitment to diversity, equity, and inclusion is integral to our mission and operations, ensuring a welcoming environment for people of all backgrounds. For more information, visit https://www.evgo.com. 

Position Summary:  

The Technical Product Manager for Sitetracker/ Salesforce is responsible for defining and overseeing the technical aspects of a product, translating business needs into technical specifications, collaborating closely with Technology and Integration teams to ensure the product roadmap aligns with technical feasibility, and ultimately delivering a product that Business needs by leveraging their deep understanding of technology and user needs.   

Responsibilities: 

1. Work closely with Salesforce administrators, Architects and developers to create and maintain a backlog focused on solving customer challenges with Salesforce solutions. 
2. Facilitate all agile/scrum ceremonies (planning, review, retrospectives, and daily stand up). 
3. Facilitate discussion, decision making, and conflict resolution. 
4. Supporting the team by ensuring business requirements are well refined and meet the development team’s definition of ready. 
5. Designing solutions and writing up technical requirements 
6. Hold Requirements gathering sessions with the Business and developing requirements to support a healthy backlog and release planning. 
7. Advise the business on features and technical possibilities during requirements intake. 
8. Utilize agile metrics as information radiators to track and report on team performance. 
9. Effectively monitor and communicate team status/progress to key stakeholders. 
10. Collaborate with quality assurance teams to ensure the reliability and functionality of Salesforce solutions. 
11. Collaborate with the integration team to ensure seamless data flow between Salesforce and other systems. 
12. Resolve any impediments to ensure the development team stays on schedule. 
13. Monitor product performance metrics, analyzing user data to identify areas for improvement and inform product decisions 
14. Assist Business Units with UAT 

Qualifications: 

1. 5+ years of Salesforce experience in a technical role
2. 3+ Experience writing business and technical requirements 
3. Ability to remove impediments by identifying the right resources and pushing issues to resolution.
4. Experience working closely with other business product managers to translate Business needs into product deliverables and release support through the entire product life cycle
5. Act as a subject matter expert on product features, functionalities, and capabilities, providing guidance and support to internal teams and external partners
6. Full understanding of SDLC.
7. Experience with agile-scrum tools (Jira experience is a plus).  

The estimated salary range for this position is $125,000 USD to $155,000 USD. Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, we offer discretionary target cash bonuses, restricted stock units (subject to Board Approval), and a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).