Salesforce Administator

Salesforce Administator

1. Full-time
2. Department: Sales

Company Description

Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include:

1. We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
2. We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
3. We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
4. We innovate to inspire - we value innovation in products, user experiences, and business practices.
5. We collaborate to achieve more - we work as one team to achieve more than we would on our own.
6. We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements

Job Description

We are looking for an experienced and action-oriented Salesforce Administrator with a “builder” mindset to join our growing Revenue Operations (RevOps) team in a fast-paced, B2B scale up.

In this role you will drive and execute the development of our Revenue tech stack. You will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Revenue platforms (Salesforce, Hubspot, Salesloft, Gong, Plecto, ZoomInfo, LinkedIn Sales Navigator). You will also be the subject matter expert for these tools in our organization, leading the charge on user enablement, data governance, and strategic system enhancements. Your goals will be to ensure alignment with business processes across departments and to maximize user productivity.

You will report to the Director of Revenue Operations, and work closely with stakeholders in Sales, Marketing, Growth, Customer Success, and Operations. 

Key Responsibilities

System Administration & Configuration

1. Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, and sharing rules.
2. Configure Salesforce objects, fields, record types, page layouts, validation rules, formulas, and automation tools (Flows, Process Builder, Workflow Rules).
3. Maintain security settings and data access controls in compliance with company policies.
4. Monitor system health, logs, and error reports to identify and resolve platform issues.

Process Automation & Optimization

1. Analyze and document business requirements and translate them into technical solutions (e.g. using Salesforce’s declarative tools)
2. Design and implement custom workflows, automated flows, and approval processes to streamline operations.
3. Identify repetitive tasks and propose scalable automation strategies.

Data Management & Reporting

1. Ensure data integrity through regular data audits, deduplication, and cleansing activities.
2. Manage large data sets using Data Loader, import/export tools, and third-party integrations.
3. Build and maintain dynamic reports and dashboards for key stakeholders across departments.

Training & Support

1. Provide Platform support to end-users and troubleshoot user issues.
2. Develop training materials, conduct onboarding sessions, and create user documentation and manuals.
3. Advocate for system best practices and support change management efforts to enhance adoption.

Cross-Functional Collaboration

1. Partner with business leaders to identify tech stack needs and contribute to the tech stack development roadmap
2. Participate in cross-functional project teams for initiatives like new product launches, territory planning, or system integrations.
3. Coordinate with external vendors or consultants as needed for complex implementations or development work.

Platform Maintenance & Innovation

1. Monitor platform seasonal releases and propose adoption of relevant new features.
2. Evaluate and manage AppExchange applications and third-party integrations.
3. Stay informed on trends and industry best practices in Revenue tech stack to drive innovation.

Qualifications

1. Minimum of 5 years of experience in a related role (Infrastructure architect, Salesforce Administrator, etc.) 
2. Strong technical experience with growth tech stack, including Salesforces, SalesLoft, HubSpot, Snowflake, PowerBI
3. Advanced knowledge of Salesforce platform capabilities, limitations, and best practices (Salesforce Administrator Certification required).
4. Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience.
5. Experience with cross-platform integration and migrations, and with setting up new platforms in complex work environments
6. Proficient in data management, including data import/export tools, deduplication, and data validation (SQL an asset).
7. Strong analytical and troubleshooting skills with excellent attention to detail.
8. Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical users.

Additional Information

How We Take Care of You

1. Flexible paid time off and remote work policies.
2. Complimentary beverages and snacks so that you are fuelled and ready for your day.
3. Global comprehensive health plans so you feel your best.
4. Career growth opportunities. Your future matters.
5. Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights.
6. Time off to volunteer and give back to your community.

What to Expect in Your Interview

1. Initial Call
2. Team interview
3. Challenge
4. Final Interview
5. Decision & Offer

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Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion. 

We’re passionate about helping you do your best work. Claim your seat and find out what you can do!

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway. We are happy to chat and get to know you better while you can understand the role as well.