Member of Revenue Strategy & Operations, Salesforce Architect

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.

The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. 

Anchorage Digital is not just a crypto company; we are a federally chartered bank redefining the safety and accessibility of digital assets. As our Salesforce Architect, you aren't just managing a CRM—you are the lead engineer of the firm’s Revenue Engine. We are looking for a visionary with 8–10 years of architectural expertise who can bridge the gap between complex financial workflows and scalable systems design.

In this role, you will move beyond the "how" of configuration into the "why" of enterprise strategy. You will own the architectural roadmap for our go-to-market systems, ensuring they are as robust, secure, and compliant as the digital asset custody solutions we provide to the world’s largest institutions. If you are a high-level problem solver who thrives at the intersection of technical governance, financial services, and rapid-growth technology, you belong at Anchorage.

Core Competencies

1. Systems Architecture & Design Mastery: Expert-level ability to design scalable data models, complex sharing/visibility patterns, and multi-system integration strategies.
2. Technical Governance & DevOps: Deep understanding of the Salesforce "Order of Execution," CI/CD pipelines, and environment management (Sandboxes to Production).
3. Strategic GTM Solutioning: Ability to translate C-suite revenue goals into technical workflows that reduce friction and improve data velocity.
4. Financial Services/Regulated Industry Expertise: Proven experience building in environments with high compliance, KYC/AML, and security auditing requirements.

Technical Skills:

1. Architectural Authority: Act as the final reviewer for all system changes, ensuring every Flow, Apex trigger, and integration adheres to enterprise-grade design patterns.
2. Advanced Solutioning: Demonstrate 8–10 years of experience resolving complex problems where "Out-of-the-Box" functionality meets its limits, particularly concerning Large Data Volumes (LDV) and programmatic automation.
3. FinTech Ecosystem Mastery: Navigate the complexities of integrating Salesforce with internal systems, ERPs (NetSuite), and CLM tools (Ironclad).

Complexity and Impact of Work:

1. Strategic Roadmap Ownership: Independently drive the bi-weekly sprint cycle, moving from a "support" mindset to a "Product Ownership" mindset where you prioritize high-impact architectural stability over ad-hoc requests.
2. Security & Compliance Leadership: Work closely with Legal and Finance to ensure Salesforce meets federal banking charter standards for data segregation and auditability.
3. Technical Debt Mitigation: Audit and refactor legacy configurations to ensure the system remains performant as the firm scales toward its next phase of growth.

Organizational Knowledge:

1. Are aware of the strategy of Anchorage Digital, the top company objectives expressing that strategy, and the main efforts underway to guarantee its successful implementation.
2. Monitor the development of the company objectives and/or trends that may affect Anchorage Digital’s capacity to succeed.
3. Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.

Communication and Influence:

1. Help team members understand the strategic goals of Anchorage and how their work relates to these. Effectively and proactively communicate strategy, rationale, and progress within the team and to external stakeholders.
2. Promote a positive environment, listen and speak with empathy to their team members and other villagers.
3. Understand others' context or underlying needs, motivations, emotions or concerns and adjust communication to ensure maximum impact and effectiveness.
4. Face sensitive and complex situations which require the ability to change the thinking of, or gain acceptance from, while preserving relationships.
5. Interact occasionally with senior management or executive members on matters concerning several functional areas, departments, and/or customers.
6. Act as an ambassador and role model of Anchorage’s culture and values.
7. Ensure cross-functional alignment in delivering on go-to-market objectives.

You may be a fit for this role if you have:

1. Tenure: 8–10+ years of Salesforce-specific solutioning experience, with a clear progression from Administrator to Architect.
2. Certifications: Possession of the Salesforce Application Architect or System Architect credentials (or the individual "Designer" certifications that comprise them).
3. Domain Expertise: Significant experience in Financial Services, Crypto, or FinTech, specifically dealing with the security and data integrity needs of a regulated institution.
4. GTM Fluency: Deep familiarity with the modern "Revenue Stack," including CPQ, HubSpot/Marketo integrations, and BI reporting (Looker).

Although not a requirement, bonus points if:

1. You have experience with Apex and LWC (Lightning Web Components)—while this is a Strategy/Ops role, the ability to read and vet code is a massive differentiator.
2. You hold a Certified Technical Architect (CTA) designation or are actively pursuing the review board.
3. You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

About Anchorage Digital: Who we are

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.