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Salesforce Checklist · AI Readiness

50 Things to Check Before Using Any AI for Your Salesforce Work

Vendor-neutral 50-point checklist for evaluating any AI agent, copilot, or Agentforce vendor before it touches production Salesforce. Free PDF.

Clientell Team·Jun 8, 2026·05 sections
What's inside

Industry avg

0/100
Vendor trust
60
ROI math
60
Permissions
50
Compliance
50

Checklist·Read

50 Things to Check Before Using Any AI for Your Salesforce Work

Read by Salesforce teams at 500+ organizations

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The AI demos always look clean. The post-rollout invoices look less clean: one mass-update that bypassed FLS, one field deletion with no dependency check, one "temporary" admin grant that became permanent. Most orgs only find this out the third time it costs them a weekend.

The full 50-point checklist is in the PDF — drop your work email further down the page and the printable copy lands in your inbox in seconds. The summary below is the shape of what's inside so you know what you're getting.

Industry-avg AI readiness score

38/100

Automations on a single object (median Opp)

270+

To remediate one bad delete (~$200/hr)

15-30hrs

Typical license utilization across all seats

<1%

What the 50 checks cover

Eleven dimensions, scored out of 50 total. Each item in the PDF is a one-line yes/no check you can answer in under a minute. Vendor-neutral — works whether you're evaluating Agentforce, Copilot, Einstein, third-party, or in-house.

/014 checks

Start here: is your org even ready?

Vendors that skip the readiness scan and assume your org is clean.

/025 checks

Permissions & access

Agents that run as System Administrator or self-grant Modify All to get unblocked.

/034 checks

Change safety & deployment

Direct-to-prod edits, no sandbox, no real rollback package.

/045 checks

Blast radius: what it breaks

No dependency check before deleting a field; stacking on broken automation.

/053 checks

Human control

Irreversible operations (mass DML, field deletes) running without confirmation.

/065 checks

Accountability & documentation

Changes that don't land in Setup Audit Trail with provenance.

/073 checks

Data handling & security

PII pulled into LLM context unmasked; unclear data residency.

/085 checks

Compliance & certifications

SOC 2 Type II, ISO 27001, GDPR DPA, HIPAA BAA — certified vs 'in progress'.

/096 checks

Vendor trust & credibility

Demo-org-only references; logo walls instead of named outcomes.

/106 checks

ROI: the math the demos skip

Hours-saved without counting remediation hours; cleanup billed as consulting.

/114 checks

Can it actually do the work?

Tools that document the mess and hand it back instead of fixing it.

11 dimensions·50 checks total

A taste of what's inside

Three checks lifted verbatim from the PDF, one each from the highest-leverage dimensions, so you can calibrate the format before you download.

/05·Permissions & access

Runs on a least-privilege permission set, not the System Administrator profile.

Custom permission set, scoped to the objects and fields the agent actually needs. Anything that demands SysAdmin is a vendor admitting it didn't do the scoping work.

/14·Blast radius

Runs a dependency check before deleting or changing a field.

Walks rules, flows, reports, layouts, and Apex first. Setup → 'Where is this used?' as a precondition, not an afterthought. This single check prevents the 15-30 hour remediation that anchors most of the ROI math.

/41·ROI

Counts remediation hours, not just hours saved.

If a tool saves 40 hours per week but creates one 25-hour cleanup every two weeks, the net is real but smaller than the headline. Honest ROI puts both columns on the same page.

The other 47 checks follow the same shape: a one-line check, a one-line "what it catches." Download the PDF for the full list.

The red flags

If a vendor says any of these out loud during a demo, walk. These six are the failure modes that cause the 15-to-30-hour remediations from dimension 10.

Walk if you hear

Six phrases that mean the vendor failed the checklist before you ran it.

  • It runs as admin so it never gets blocked.
  • It edits production directly, it's faster.
  • Rollback? We'll help you fix it manually.
  • Can't answer 'what references this field?'
  • Only ever demos on a clean dev org, never your messy prod.
  • Only makes your org ready for its own AI, not any platform.

How to score

One point per check that passes. Total possible: 50. Most vendors we audit score in the high 20s on first pass.

40 – 50

Trust it in production

The hours-saved math is finally safe to believe. Roll out with normal change controls.

30 – 39

Proceed with guardrails

Keep a human in the loop on every change. Re-score after 90 days; expect either fast improvement or a clear ceiling.

Below 30

Don't let it near prod yet

Clean the foundation first. Most vendors that score here ship the cleanup as billable consulting on top.

Where this came from

Neil Sarkar (Co-Founder, Clientell) compiled the 50 checks from 1,000+ org reviews where the dominant pattern was the same: the AI worked beautifully in the demo, then quietly broke the org over the following month. The PDF is the audit sheet our team carries into every vendor-evaluation call.

While you're here, the Agentforce Readiness 47-Point Checklist covers the org-readiness side of the same problem, and the Salesforce Permissions Audit Checklist is the deep-dive on dimension 02.

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What teams build with the agent

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Topics covered

From this checklist

AI ReadinessAdminsArchitectsRevopsLeadersAgentforceAI AgentsFlow BuilderApexData CloudPermissionsBest Practices

Section index

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Deep-link to a specific part of this checklist, or copy the URL to send the whole thing to a teammate.

Sections

05

in this checklist

  1. /01

    What the 50 checks cover

  2. /02

    A taste of what's inside

  3. /03

    The red flags

  4. /04

    How to score

  5. /05

    Where this came from

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