Senior Salesforce Administrator

Overview

We are seeking an experienced Senior Salesforce Administrator to lead the optimisation, customization, and ongoing management of our new Salesforce platform. This role is ideal for someone who thrives in a dynamic environment, collaborates cross-functionally, and takes ownership of building scalable processes that support business growth. This is a fully remote position, open to candidates located in the United States.

About One Identity One Identity is an award-winning IT management software provider, delivering cutting-edge solutions to solve some of the most complex IT challenges. As we undergo an exciting transformation, this is a unique opportunity to join at a pivotal moment and play a key role in shaping our future.

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Responsibilities

1. Serve as the primary Salesforce administrator for the organization, ensuring system stability, data integrity, and user satisfaction.
2. Collaborate with stakeholders across Sales, Marketing, Operations, Customer Success, and Finance, translating Go to Market business priorities into scalable Salesforce solutions.
3. Lead system enhancements from concept to deployment (requirements gathering, solution design, testing, documentation, training).
4. Manage user accounts, roles, profiles, permission sets, and security settings.
5. Design, configure, and maintain Salesforce features, including objects, fields, flows, validation rules, page layouts, record types, dashboards, and reports.
6. Proactively identify opportunities for automation and process improvement.
7. Oversee data hygiene, data imports, reduplication efforts, and overall governance.
8. Assist with integrations between Salesforce and other business systems and work closely with engineering or third-party partners on technical projects.
9. Stay current with Salesforce releases and recommend relevant updates.
10. Provide training, support, and documentation for end users and junior admins.

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Qualifications

1. 5+ years of hands-on Salesforce administration experience in a professional environment.
2. Strong expertise with core Salesforce functionality (Flows, Lightning configuration, automation, dashboards, reporting).
3. Proven experience managing complex orgs with multiple integrations and cross-functional stakeholders.
4. Solid understanding of data management best practices and Salesforce security models.
5. Demonstrated ability to lead projects independently and communicate effectively with both technical and non-technical teams.
6. Experience in a remote or distributed team environment.

Preferred Qualifications

1. Experience with Sales Cloud, Service Cloud, CPQ, Pardot/Marketing Cloud, or Experience Cloud.
2. Familiarity with Apex, SOQL, or general development concepts (coding not required but a plus).
3. Experience with integration tools
4. Background in SaaS, technology, or other high-growth industries.

Location & Work Environment

1. Remote – U.S. Based
2. Must be authorized to work in the United States without sponsorship.

Company Description 

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.  

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment. 

Why work with us?  

-Life at One Identity means collaborating with dedicated professionals with a passion for technology.  

-When we see something that could be improved, we get to work inventing the solution.  

-Our people demonstrate our winning culture through positive and meaningful relationships.  

-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness are our priority, as well as rewarding them for their hard work. 

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.  

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com