Salesforce Administrator

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We are looking for a Salesforce Administrator with experience across a variety of GTM systems and business processes in a SaaS company to join our team at Webflow. This role will focus on customizing, automating, auditing, troubleshooting, and optimizing the processes within the systems we use. The ideal candidate will have hands-on experience with Salesforce, Marketo, Outreach, Gong, Clari, Ironclad, and Zendesk, as well as iPaaS tools like Workato. 

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About the role:

1. Location: Remote-first (United States)

2. Full-time

3. Permanent

4. The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.

6. United States (all figures cited below are in USD and pertain to workers in the United States)

7. Zone A: [$96,000 - $127,000]

8. Zone B: [$90,000 - $119,000]

9. Zone C: [$84,000 - $111,000]

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. 

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

1. Reporting to the Head of Business Systems

As a Salesforce Administrator, you’ll … 

1. Serve as Tier 1 support for GTM systems. 
2. Troubleshoot system, process, and integration issues across GTM platforms.
3. Maintain process and system documentation for GTM workflows.
4. Configure, optimize, and maintain GTM solutions to drive efficiency and performance.
5. Implement system changes in partnership with BSAs, Developers, and Solutions Architects.
6. Safeguard system security, data integrity, and performance.
7. Stay current with platform releases, GTM best practices, and industry trends.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

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About you:

Requirements:

1. Bachelor’s degree in Computer Science, IT, or related field.
2. 3+ years of experience as an Admin or BSA for GTM systems in a SaaS environment.
3. Proven expertise with Salesforce and related GTM tools such as Clari, Marketo, Outreach, and Ironclad.
4. Strong understanding of SaaS business models.
5. Clear communicator with a strong customer service mindset, able to field and resolve inquiries from a wide range of stakeholders.
6. Excellent analytical skills with proven expertise in troubleshooting and problem-solving.
7. Business-level fluency to read, write and speak in English

You’ll thrive as a Salesforce Administrator if you:

1. Have experience with iPaaS tools (e.g., Workato).
2. Have hands-on experience with Salesforce CPQ or Revenue Cloud
3. Have familiarity with Agile methodologies and tools such as JIRA and Confluence.
4. Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Our Core Behaviors:

1. Build lasting customer trust. We build trust by taking action that puts customer trust first.
2. Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
3. Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
4. Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits & wellness

1. Equity ownership (RSUs) in a growing, privately-owned company
2. 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
3. 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
4. Flexible PTO for all locations and sabbatical program
5. Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
6. Monthly stipends to support work and wellness
7. 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.