Salesforce Administrator

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

We are seeking a Salesforce Administrator who is proactive, adaptable, and thrives in environments where processes are still being defined. This is an administrator role for Sales Cloud, Service Cloud, and CPQ, supporting both B2B and B2C functions. It’s ideal for someone who can confidently navigate ambiguity, ask clarifying questions, and take ownership of a wide range of responsibilities across these platforms. You’ll be the go-to resource for diverse platform requests, with a strong focus on revamping permissions, managing license usage, and collaborating with developers

Responsibilities

1. Redesign and implement role-based permission groups and profiles to support secure and scalable user access. 
2. Audit and optimize existing security groups, sharing rules, and permission structures to align with business roles and compliance standards. 
3. Serve as the primary point of contact for a wide variety of Salesforce requests, including user management, issues, reporting, and data updates. 
4. Manage and monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits. 
5. Support Data Loader operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity. 
6. Collaborate closely with Salesforce developers to clarify requirements, test solutions, and ensure smooth deployments. 
7. Communicate effectively with both technical and non-technical stakeholders, translating business needs into actionable Salesforce solutions
8. Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment. 

Qualifications

1. Experience: 2+ years of Salesforce administration experience with a bachelor’s degree, or 8+ years of relevant experience in lieu of a degree. 
2. Certifications: Salesforce Administrator required; Advanced Admin or Business Analyst certifications are a plus. 

Core Competencies

1. Manages Complexity 
2. Self-Development 
3. Decision Quality 
4. Plans & Aligns 
5. Organizational Savvy 

Skills

1. Security Model (Profiles, Roles, Permission Sets, Sharing Rules) 
2. License Management and Optimization 
3. Process Automation (Flows, Workflow Rules) 
4. Data Loader and Data Management 
5. Cross-functional Collaboration 
6. Written and Verbal Communication 
7. Business Analysis and Change Management 

Bonus Experience (Nice to Have):

1. Familiarity with OwnBackup Archive or similar data storage/archiving tools 
2. Experience with integrated applications such as Amazon Connect, Crossbeam, 6sense, Ironclad, Playvox, ASAPP or similar platforms 

$63,000 - $94,000 a year

The annual base salary for this position ranges from$63000 - $94,00. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training. This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.

The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

Stay curious.

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

Work as one.

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

About Accurate Background:

Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Special Notice:

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.

- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.

- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.

- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.