Manager, Salesforce Administration & Architecture

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Manager, Salesforce Administration & Architecture plays a critical dual role at Daxko—leading a high-performing team of Salesforce Administrators while also serving as the hands-on solution architect for the Salesforce platform. This position blends strategic leadership with deep technical expertise to scale and optimize our use of Salesforce across Sales Cloud, Service Cloud, CPQ, and integrated systems.

This role is responsible for platform governance, architecture, and innovation, ensuring the reliability, integrity, and growth-readiness of our Salesforce environment. Success in this role requires a collaborative mindset, the ability to translate business needs into scalable solutions, and a passion for continuous improvement.

Key Responsibilities: 

1. Leadership & Team Development
2. Lead, coach, and mentor a team of Salesforce Administrators, fostering growth and high performance.
3. Define clear goals, establish priorities, and align team efforts with organizational objectives.
4. Conduct regular one-on-one meetings, performance reviews, and coaching sessions.
5. Support hiring, onboarding, and training of new team members.
6. Develop career paths and growth plans based on business needs and individual strengths.
7. Manage workload distribution, resource planning, and project prioritization in partnership with Business Systems leadership.
8. Salesforce Architecture & Platform Strategy
9. Serve as the primary solution architect for Salesforce initiatives, including CPQ, automation, and integrations.
10. Translate complex business requirements into scalable technical solutions using declarative and programmatic tools.
11. Lead the design and implementation of workflows, permission structures, automation, and custom enhancements.
12. Maintain high standards for platform governance, documentation, and change control processes.
13. Drive continuous improvements that support business efficiency, reporting accuracy, and user experience.
14. Cross-Functional Collaboration
15. Act as a key liaison between business stakeholders and technical teams.
16. Facilitate discovery sessions, solution design reviews, and proof-of-concept builds.
17. Collaborate with teams across Sales, Marketing, Customer Success, Finance, and IT to align on platform priorities and ensure cohesive system integration.
18. Participate in platform roadmap planning, quarterly release cycles, and Salesforce governance committees.
19. Evaluate and implement third-party tools and AppExchange apps to expand platform capabilities.

Qualifications

Required Qualifications

1. 7+ years of experience in Salesforce administration, architecture, or platform management.
2. 2+ years of experience leading or managing technical teams.
3. Expertise in Salesforce architecture, declarative tools (Flows, Process Builder), and automation best practices.
4. Hands-on experience with Salesforce CPQ and complex pricing/quoting configurations.
5. Strong understanding of platform governance, change management, and integration strategies.
6. Salesforce Administrator Certification required; Advanced Admin, Platform App Builder, or Architect certifications preferred.
7. Experience working with systems like NetSuite, Slack, and JIRA.
8. Proven track record in managing Salesforce DevOps tools (e.g., Gearset, Copado).

Preferred Qualifications

1. Experience designing and managing security models, permission sets, and sharing rules.
2. Advanced Admin or Platform App Builder Certification.
3. Experience in a mid-to-large company structure with cross-functional project work.
4. Background in system integrations and API configurations.

Additional Information

The on target earnings (OTE) for this role is $147,900 - $213,100 per year. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.

#LI-Remote

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

🏝 Flexible paid time off 

⚕️ Affordable health, dental, and vision insurance options

💪 Monthly fitness reimbursement

🤑 401(k) matching

🍼 New-Parent Paid Leave

👖 Casual work environments

🏡 Remote work

All your information will be kept confidential according to EEO guidelines.